✢ PROJECT

Donations Form Overhaul

We helped Voiceless modernise their donation form, increasing its emotional appeal and connectivty.

✢ PROJECT

Donations Form Overhaul

We helped Voiceless modernise their donation form, increasing its emotional appeal and connectivty.

Client

Client

Voiceless

Voiceless

Project Lead

Project Lead

Jack

Jack

Tools

Tools

Salesforce & Stripe

Salesforce & Stripe

Timeline

Timeline

2 Weeks

2 Weeks

Purpose

Purpose

Increase Revenue

Increase Revenue

Voiceless came to us with an outdated, restrictive donation form that was hurting conversions and limiting their message. We transformed it. By scoping their existing tools and needs, Hello Bridges delivered a bespoke Gravity Forms and Stripe setup — custom-built for emotional impact, technical flexibility, and long-term sustainability. The new form is bold, intuitive, and fully integrated with Salesforce, while a tailored FAQ layout draws further attention to giving. With a rich technical handover and smart design decisions, Voiceless can now manage their form in-house and speak more directly to the hearts of their donors. The result? A cleaner, more compelling donation experience — and a thrilled team ready to build on it.

The Problem

The Problem

Voiceless felt stuck with an outdated donation form on their website — a pre-built template that came with their Salesforce implementation and was difficult to change. Aesthetically, it lacked emotional appeal and felt cramped with inappropriate spacing and fonts... and functionally, it simply lacked modern payment options and integrations with other marketing flows. Without the in-house expertise to swap the form out for another one, conversions suffered.

Voiceless felt stuck with an outdated donation form on their website — a pre-built template that came with their Salesforce implementation and was difficult to change. Aesthetically, it lacked emotional appeal and felt cramped with inappropriate spacing and fonts... and functionally, it simply lacked modern payment options and integrations with other marketing flows. Without the in-house expertise to swap the form out for another one, conversions suffered.

Our Solution

Hello Bridges scoped the problem for Voiceless, auditing the platforms they already had access too and outlining possible paths forward. We recommended a bespoke Gravity Form & Stripe solution — making fuller use of a pre-existing solution and balancing customisation options with maintainability. To ensure Voiceless got great long-term outcomes, we also wrote an extensive technical handover document to guide Voiceless' future Salesforce and web development partners in maintaining the form. Finally, we got them started with a brand new FAQ page, using a custom layout to draw more attention to the donation form.

The Outcome

The Outcome

Voiceless felt stuck with an outdated donation form on their website — a pre-built template that came with their Salesforce implementation and was difficult to change. Aesthetically, it lacked emotional appeal and felt cramped with inappropriate spacing and fonts... and functionally, it simply lacked modern payment options and integrations with other marketing flows. Without the in-house expertise to swap the form out for another one, conversions suffered.

Voiceless felt stuck with an outdated donation form on their website — a pre-built template that came with their Salesforce implementation and was difficult to change. Aesthetically, it lacked emotional appeal and felt cramped with inappropriate spacing and fonts... and functionally, it simply lacked modern payment options and integrations with other marketing flows. Without the in-house expertise to swap the form out for another one, conversions suffered.

  • 10+

    Implementation Options Investigated

  • 7x

    Custom External Integrations

  • 26

    Pages of Documentation

Want to see more of our work?

Want to see more of our work?

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Thank you for your time. Have a great day!

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  • With Love

    Hello Bridges

  • With Love

    Hello Bridges

  • With Love

    Hello Bridges

Reached the end? Not to worry, you can get in touch with us below.

Thank you for your time. Have a great day!

  • With Love

    Hello Bridges

  • With Love

    Hello Bridges

  • With Love

    Hello Bridges